1. Introduction
Welcome to PixelLoom Web ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pixelloomweb.info and use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our website.
Company Information:
PixelLoom Web
Registration Number: 30467685
Address: 059 Jalan Doe Avenue, Singapore 922358, Singapore
Phone: +4765770999
Email: hello@pixelloomweb.info
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms on our website
- Subscribe to our newsletter or blog updates
- Request information about our services
- Communicate with us via email or phone
- Participate in surveys or promotional activities
This information may include:
- Full name
- Email address
- Phone number
- Company name and position
- Subject matter of inquiries
- Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior, including:
- IP address
- Browser type and version
- Operating system
- Referring website addresses
- Pages viewed and time spent on pages
- Date and time of visits
- Device identifiers
- Geographic location data
2.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small data files stored on your device. You can control cookie preferences through our cookie banner and your browser settings.
Types of cookies we use:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors interact with our website
- Functional Cookies: Enable enhanced functionality and personalization
- Marketing Cookies: Used to deliver relevant advertisements
3. How We Use Your Information
We use the collected information for various purposes, including:
- Responding to your inquiries and providing customer support
- Delivering services you have requested
- Sending newsletters, updates, and promotional materials (with your consent)
- Improving our website functionality and user experience
- Analyzing website traffic and user behavior patterns
- Detecting, preventing, and addressing technical issues or fraud
- Complying with legal obligations and enforcing our terms
- Conducting research and analysis to improve our services
- Personalizing content and recommendations
- Administering contests, promotions, or surveys
4. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), we process personal information based on the following legal grounds:
- Consent: You have given clear consent for us to process your personal data for specific purposes
- Contract: Processing is necessary to fulfill a contract with you
- Legal Obligation: Processing is necessary to comply with legal requirements
- Legitimate Interests: Processing is necessary for our legitimate business interests, provided these do not override your rights
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you (e.g., hosting providers, email service providers, analytics services). These providers are contractually obligated to protect your information.
- Legal Requirements: We may disclose information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share information for any other purpose with your explicit consent.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure server infrastructure
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:
- The nature and sensitivity of the information
- The purposes for which we process the information
- Legal and regulatory requirements
- Whether we can achieve those purposes through other means
When personal information is no longer needed, we will securely delete or anonymize it.
8. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Restriction: Request restriction of processing in certain circumstances
- Portability: Request transfer of your information to another service provider
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time where processing is based on consent
- Opt-Out: Unsubscribe from marketing communications using the unsubscribe link in emails
To exercise these rights, please contact us at hello@pixelloomweb.info. We will respond to your request within 30 days.
9. Third-Party Links
Our website may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our website after changes indicates your acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
PixelLoom Web
Email: hello@pixelloomweb.info
Phone: +4765770999
Address: 059 Jalan Doe Avenue, Singapore 922358, Singapore
We will respond to your inquiry within a reasonable timeframe.
14. Supervisory Authority
If you are located in the EEA and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.